Terms and Conditions

All fares shown on this website are estimates. The final fare is confirmed by the iSmartGō team after reviewing the route, timing, vehicle availability and any additional requirements.

Clicking “Book Now” sends an enquiry to our team on WhatsApp. It does not confirm a booking. A booking is confirmed only after our team verifies availability and shares a final fare.

Distance estimates use OpenStreetMap data and may differ from the actual route taken by the driver. Toll, parking, state permit and any waiting charges apply as displayed in the fare summary or as advised at the time of confirmation.

Journeys ending after 10:00 PM may attract a night allowance. Outstation journeys are billed on a per-day basis with a minimum kilometre requirement per day, and one-way requirements include the vehicle's return movement.

Cancellation, rescheduling and refund requests are handled directly by our team on WhatsApp or on call at 7387947580.